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Oversteps

Oversteps

Oversteps is situated on the outskirts of the Royal Burgh of Dornoch.   It stands in it’s own extensive grounds, including a putting area, and is surrounded by gardens and trees.

There is also an area of garden, which was designed and structured by ‘The Hit Squad’ from the BBC’s Beechgrove Garden programme.  The home is within walking distance of the town where all local amenities can be found. 

Accommodation
Oversteps provides residential care to 24 older people.
  
Accommodation is in 24 single rooms. All bedrooms are en-suite.
For rooms on the first floor, access is gained by use of the lift and stairs.

There is a TV Lounge and one large sitting room with views of the putting green and surrounding mature woodland trees.

Service users and visitors can use any of the lounges to sit in if they wish when not in their own room.  

There is a designated dining area.

Toilet facilities are situated throughout the home and some will accommodate wheelchairs.

Services

Aims & Objectives
To create a happy and homely environment where your rights, freedom of choice, privacy, dignity and independence are promoted, respected and maintained.

Service users are encouraged to live as independent and normal lives as possible and are consulted routinely about matters of care.

Family Involvement
Involvement of family and friends is important to each service user and every encouragement and opportunity for this is given.

We have open visiting times at Oversteps and if you do decide to make Oversteps your home we do hope you will treat it as such and welcome your visitors in the same way as you would normally.

Many service users go to relatives’ homes to visit or to stay overnight or longer.   All we ask is that you inform us that you are going and when we might expect you back.   You are free to accompany relatives and friends on holiday.

It is important that all service users and visitors sign themselves in and out of the building using the book provided.   This is necessary in order to comply with fire regulations and Health and Safety rules.

Community Involvement
Oversteps is very much a part of the local community.  We have strong links with our local Churches who visit us regularly and hold Services here and we also attend Services in the Community.   We also have strong links with both our local schools, Dornoch Primary and Dornoch Academy, Academy pupils have done Work Experience placements and the Primary School visit regularly.  We attend local events and host activities here in the Home to support the local Community.

Residential Care
We realise how difficult it can be leaving your own home and we try to make it easier whenever we can.   We certainly do not expect you to give up your independence, and we are very happy for you to continue to do as much for yourself as you are able.   We hope you will continue with any activities you are involved in and you are welcome to bring with you anything from your home that you would like to keep, such as small items of furniture, curtains, bedding, photographs, or even a favourite chair.   There are sockets in every room for a radio or television.   You may like to decorate your room at your own cost if you desire to do so.

Your bedroom is your personal and private area and is respected as such.   If you wish it is possible to have a phone in your room  you, or a member of your family arrange a telephone, and would be fully responsible for the rental and call charges.

Respite Care
Oversteps can offer short-term placement when there is a room available.

Facilities

Other Services include:
We have excellent relationships with our local health Professionals and are able to offer Domicillary visits for the following:

  • GP
  • District Nurses
  • Optician
  • Chiropodist (NHS or private)
  • Dentist
  • Hairdresser, etc

We have regular resident meetings to discuss relevant issues,  forthcoming events and activities.
 
Management & Staffing

Management
CrossReach (Church of Scotland Social Care) manages the Service.

Staff
The Service Manager, who is assisted by a Deputy Manager, leads our team.   Other staff include – Day and Night Care Staff, Kitchen and Housekeeping Staff, an Administrator and a Gardener/ Handyperson.

We provide 24-hour care and our friendly staff are available to assist both residents and visitors where necessary.   Total confidentiality is observed at all times.

Any query or complaint should, in the first instance, be addressed to the Service Manager.   
If you are still not satisfied the Service Manager will inform you who to contact in the Registration & Inspection Office of the Care inspectorate

Admission Procedure

Criteria
You can apply directly to Oversteps, but you may still require to be referred to the Social Work Department for assessment of financial viability. This is required to assess if and how long private funds may be utilised to pay for care or if you need financial assistance. 
Applications are usually made through a Social Worker.   You can telephone your local Social Work Department and ask to speak to a Social Worker regarding an assessment for residential care.

Trial visits can be arranged if desired.

Additional Information

Activities

There is an Activities Co-ordinator who implements a weekly activities planner in discussion with service users and staff to offer individual personalised and group based activities.

Please contact the Service Manager if you would like help in reading and understanding this information.

 

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Contact Details

Catriona Taylor
Oversteps
Earls Cross Road
Dornoch
Highland
IV25 3PJ
01862 810393
01862 811559

Location

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Logo of The Church of Scotland Social Care Council Logo of the Bòrd na Gàidhlig

Charis House, 47 Milton Road East, Edinburgh, EH15 2SR
Tel: 0131 657 2000 Email: info@crossreach.org.uk