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Williamwood House

Williamwood House

Williamwood House was opened in 1983 following recognition by the Board of Social Responsibility that there was a need for a specialist resource, which would meet the needs of older people with Dementia. The original house and the estate were left to theChurch of Scotland Board of Social Responsibility as a bequest from the family of the late George Urie Scott. The original building was built around 1930 with an extension being added by the Church of Scotland prior to opening as a residential home. In 2007 Crossreach (Formerly Board of Social Responsibility) completed a £1.3 million refurbishment to raise the standard of the accommodation to meet the National Standards set by the Scottish Executive.


At present the home can accommodate a maximum of 34 older people. All the bedrooms are single and have en-suite facilities and benefit from enough space to have a sitting area. These bedrooms are located over two levels. The extension, which houses 80% of the bedrooms, is designed in the shape of a square horseshoe. The bedrooms are built on the outside of the horseshoe overlooking the gardens and the service areas are on the inside. The horseshoe shape encourages residents to walk around the house without the fear of getting lost. 

All the bedrooms are tastefully decorated with matching curtains and bed linen. During any redecoration, where possible, service users are encouraged to participate in the selection of wallpaper and materials. When individuals come to live at Williamwood they are encouraged to bring some of their own furniture, pictures or photographs. This allows the service user to personalise their living space and make it familiar to them.

There are three lounges within Williamwood. There is a quiet lounge where service users can relax in a peaceful environment. This room is decorated in a 1930’s style to reflect the mood of the room and has no televisions or audio equipment. The second lounge is called the Wedgewood lounge due to the ornate plasterwork on the ceiling and cornicing. This room has been decorated to display the plasterwork to its fullest potential. It is being utilised by staff to provide a wide range of activities of both a practical and sensory nature. The third lounge is known as the sensory lounge. This is used for activities of a sensory nature and also enables the staff to work with individuals on a one-to one basis. As a bonus the house benefits from having two sun lounges, which overlook the garden area and are popular places to either receive visitors or to enjoy some quiet time. Since the refurbishment there has also been a small area added that has a large skylight. This seems to be a favourite area for both families and residents.

The house benefits from having two smaller dining rooms, which enables the service users to have a choice of room to have their meals in. Currently individuals have their lunch and evening meal over two sittings, which allow them to receive the required support from staff to enjoy their meals. Breakfast is served during a two-hour period, which allows for the residents to take their time getting up in the morning. If required relatives are welcome to stay and have a meal. This can be catered for in the dining room or in a smaller, more private area of the house.

The gardens and grounds of the house are fairly extensive and enjoy the privacy given by the trees and shrubbery. They are well laid out and residents have a pathway to utilise the gardens and there are also a number of seating areas throughout the grounds. In the past Williamwood has benefited from donations and gifts from various groups. Notably the Guild who purchased a summerhouse for the home and also a number of benches from other groups.

Individual Care Plan
We will do this with the aid of each person having their own individual care plan drawn up in consultation with themselves and their relation or carer.

The plan will outline the person’s distinctive expectations and take account of their particular needs.

Family Involvement
Williamwood House boasts a lively Friends group who visits regularly adding to the warmth and friendship of our home. We encourage, as much as possible, for families to become involved in the daily life of the house. 

Community Involvement
The Guild regularly visits to entertain and serve teas. Also a community volunteer often supports service users to go out for morning coffee. Additionally, we hold inter- denominational Sunday Services, which service users can attend if they wish. At times there are students from local schools who spend time with the staff gaining experience of the care environment as part of their school life.

Management & Staffing
The management team consists of Neil Watson - Unit Manager, Donna Shields - Deputy Manager, Sandra Firth - Senior Care Worker, Rebecca Hall - Senior Care Worker, Patrick Rice - Senior Care Worker and Louise Walker - Senior Care Worker.

The care staff are recruited based on the organisations guidelines and from the first day of employment are encouraged to develop their skills.Each new member of staff undergoes an induction period that will orientate them to the layout of the building, fire regulations and most importantly to become familiar with the residents. From day one of a staff member’s career at Williamwood they begin a period of professional development. This initial period takes one year and encompasses basic skills and knowledge required for their position. When the first year has been completed the member of staff is eligible to undertake SVQ. At present Williamwood have 5 members of care staff with SVQ III and two candidates currently progressing through SVQ III and IV respectively.      

Additional Information
Since the refurbishment the house now has a fully compliant fire protection system which consists of a sprinkler system, an addressable fire alarm and hold open devices fitted to every door.

There is also a wide range of activities, which include:

  • Morning worship
  • Reading of daily newspapers
  • Board games
  • Reminiscence groups
  • Movement to music
  • Poetry group
  • Sing-a-longs
  • Film shows
  • Minibus outings

Residents of Williamwood House can also expect visits from the hairdresser and private & NHS chiropodist.

We also operate a Key Worker system where a member of staff is allocated to each service user. The key worker's responsibility is to co-ordinate the individual's care and address any issues that arise. They are also the main contact for relatives when information is required.

Admission Procedure
The first step in the admission procedure is to request an application form from the home. We will send this to you along with a brochure, activity programme and a more detailed explanation of the key worker system. The admission procedure begins when the home receives your completed application form.

Williamwood House focuses on older people with Dementia over the age of 60 yrs. If you require a period of respite then please ask your social worker to contact us.
To receive information about the latest charges and advice about funding please contact the service.

Referrals Procedure
Before being admitted to Williamwood House you will require to have been diagnosed as having dementia.

We then need from you:

  • Application Form
  • Psychiatric Report
  • CC1 Social Work Report - We can contact the Social Worker for this.

Additional Information

Williamwood House has a recently developed activities programme which we provide a copy of when you request an application pack. Over and above the house activities we are able to offer:-

  • Outings in mini bus
  • Victorian Tea Room
  • Making Cards (birthday, get well, Thinking of you etc.)
  • Video Nights
  • Sing-a-long
  • Baking
  • Theme nights

Please contact the Service Manager if you would like help in reading and understanding this information.


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Contact Details

Neil Watson
Williamwood House
Strathtay Avenue
G44 3YA
0141 637 1168
0141 637 6398


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